Effective: May 25, 2018
1. Introduction
This privacy policy explains how ErgoSoft AG (“we”, “us” or “our”) collects, uses and protects any personal information you provide when using ErgoSoft.net. We’re committed to safeguarding your privacy and will only use your data in accordance with this statement.
2. What We Collect
If you register on our website, we store the personal details you enter into your user profile. You can view, edit or delete all of your profile data at any time (except your username). Administrators may also view and update this information.
We may collect:
- Name and company affiliation
- Contact information, including email address
- Demographic data, such as address, postcode, preferences and interests
- Additional details for customer surveys and special offers
- Files downloaded in the “My Account” area
3. Data Retention
- Profile data is kept indefinitely unless you delete your account.
- To delete your account and all associated data, use the tools in “My Account” or contact us by email or phone.
- Demographic data, such as address, postcode, preferences and interests
- Additional details for customer surveys and special offers
- Files downloaded in the “My Account” area
4. How We Use Your Information
We use your data to:
- Maintain internal records and improve our products/services
- Send promotional emails about new products, special offers or other updates you may find interesting
- Conduct market research, contacting you by email, phone, fax or mail
- Customize the website to match your interests
5. Security
We implement appropriate physical, electronic and managerial safeguards to prevent unauthorized access, disclosure or alteration of your information.
6. Cookies and Tracking Technologies
6.1 What Is a Cookie?
A cookie is a small file stored on your computer that helps analyze web traffic and recognize repeat visits.
6.2 How We Use Cookies
- Traffic-log cookies identify which pages are used most, helping us optimize the site. Data is used only for statistical purposes and then deleted.
- Google Analytics uses cookies and pixels to gather demographic and usage data (e.g. pages visited, time spent, browser, OS, IP). We do not link this data to personally identifiable information. To opt out of Google Analytics, please visit the Google Analytics Opt-Out Page.
7. Links to Other Websites
Our site may contain links to third-party websites. We’re not responsible for their privacy practices—please review each site’s privacy statement before providing personal data.
8. Controlling Your Personal Information
- To change how we use your data for direct marketing, write or email us at es.info@ergosoft.net
- We will never sell, distribute or lease your personal information to third parties without your consent, unless required by law.
- You may request a copy of any personal data we hold by writing to es.info@ergosoft.net
- If you believe any information we hold is incorrect or incomplete, please contact us so we can promptly correct it.
9. Changes to This Policy
We reserve the right to update this policy at Ergosoft.net/privacy-policy. Changes take effect upon posting; your continued use of the Service constitutes acceptance of the revised policy.
For questions or requests relating to your privacy or this policy, please contact:
Ergosoft AG
Email: es.info@ergosoft.net
Phone: +41 71 694 6666