Effective: May 25, 2018
1. Introduction
At ErgoSoft AG, we take your data privacy seriously. This Data Protection Statement explains how we collect, process and safeguard your personal information in compliance with the EU GDPR and Swiss Federal Data Protection Act. Our goal is to be transparent, secure, and empowering—so you can feel confident entrusting us with your data.
2. Personal Data We Collect
We only collect data that’s necessary to deliver our services and improve your experience. This may include:
- Identity & Contact: name, company, email, postal address, phone
- Account Details: username, preferences, files downloaded
- Usage Data: pages visited, session duration, browser and device information
- Marketing Preferences: opt-in status, communication channels
3. Legal Basis & Purpose
We process your data only for the above purposes and always within the scope of applicable law.
4. Your Rights
You have full control over your personal data. You may:
- Access the data we hold
- Correct any inaccuracies
- Delete your account and associated data
- Restrict or object to processing
- Port your data in a standard, machine-readable format
- Withdraw Consent at any time (where processing is consent-based)
To exercise any right, simply email us at es.info@ergosoft.net or write to our Data Protection Officer (see Contact below).
5. Data Security
We employ robust organizational and technical measures to protect your data, including:
- Encryption of data in transit and at rest
- Access controls and role-based permissions
- Regular audits and vulnerability scans
- Secure backups and disaster-recovery procedures
Our team continuously reviews and updates security practices to stay ahead of emerging threats.
6. Data Retention
We retain your personal data only as long as necessary:
- Active accounts: until you choose to delete them
- Legal requirements: as mandated by tax, accounting or regulatory laws
- Marketing data: until you opt out
After the retention period, data is securely deleted or anonymized.
7. International Transfers
Wherever we transfer your data—whether to our own servers, cloud providers or trusted partners—we ensure appropriate safeguards, such as:
- Standard Contractual Clauses or
- Binding Corporate Rules
This keeps your data protected, no matter where it travels.
8. Cookies & Tracking
We use cookies and similar technologies to:
- Optimize website performance
- Analyze usage patterns (via Google Analytics, with opt-out available)
- Remember your preferences
You can manage or disable cookies via your browser settings. Note that some site features may be affected if cookies are turned off.
9. Updates to This Statement
We may revise this Data Protection Statement to reflect legal or operational changes. The Effective date above indicates its latest version. We encourage you to review it periodically.
10. Contact & DPO
If you have any questions, concerns or wish to exercise your privacy rights, please reach out:
Ergosoft AG
Moosgrabenstr. 13
8595 Altnau
Switzerland
Email: es.info@ergosoft.net
Phone: +41 71 694 6666
Thank you for trusting Ergosoft AG. Your privacy and security drive us forward!